HP 5YR ACTIVE CARE NBD ONS DMR HW F/ DEDICATED PERSONAL COMPUTING SVCS
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HP 5YR ACTIVE CARE NBD ONS DMR HW F/ DEDICATED PERSONAL COMPUTING SVCS
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Description
Specifications
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
| Response time | 9 h |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Remote desktop support | Yes |
| UNSPSC-code | 81111812 |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period (months) | 60 |
| Warranty type | S |
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